FAQ
We
think helpful to show the questions and the comments about the
problems that more frequently arise before and during our students'
stay.
This
section is divided into two parts: the first part is a list
of questions and answers, they give useful information about
Programma Italiano, our method and activities, the second part
is a list of suggestions about the important steps before and
during the arrival in Italy and the organization of the stay.
Please,
read them carefully and don't hesitate to make other questions,
when you don't find an adequate answer to your doubts.
USEFUL
INFORMATION BEFORE ENROLLING
USEFUL
INFORMATION BEFORE LEAVING
USEFUL
INFORMATION before enrolling
After
applying for a personalised program, do I need to enroll?
No, you don't. We usually complete the enrolment at our site,
during the first day of the course and only after the positive
result of the Entrance Test, that we value according to our
MVO-MVS method. We want to make sure that the proposed program
will be successfully accomplished by the students, so we prefer
they approve and be convinced from the beginning. Therefore
we ask for the payment when students enroll, the first day of
their course. This is the usual procedure, but, when students
need to get the Visa, we are obliged to ask for the payment
in advance, by means of an international bank transfer. Only
after that, we will be able to issue the official documents
requested, according to the Visa procedure: our declaration
of enrolment and our invoice.
After
receiving the final personalised course's proposal, you asked
me to make use of your teaching service "Italian Mail". Is it
helpful? Is it really free?
Definitely! It is completely free. And making use of it,
you can meet your tutor, start practicing our method and help
us to know your learning characteristics and your linguistic
skills. The "Italian Mail" service is not a software that answers
you automatically: behind every e-mail there is your tutor.
If
I decide to stop a course without ending it because I want to
take a vacation, do you give me back the money corresponding
to the lost classes?
No, we don't. The Direction, only, has authority to decide to
give back the money paid for an enrolment and only for serious
reasons (health, family, …) We are a cultural institute and
our professional nature, like in every university or college,
requires discipline and hard work.
I
like the "Family Courses" idea, but I'm afraid to be alone at
the teacher's house: I wouldn't feel safe.
You are right. You have always to be careful. For this
reason and in order to make our students feel safe, we organize
our Family Courses assigning male teachers to male students
and female teachers to female students. Moreover, for this kind
of courses, we select only teachers that have a long teaching
experience and that live in houses that answer to the technical
and comfort requisitions, according to our rule. Your safeness
is important for us, too. We think that nothing is worse for
a cultural and study stay than the anxiety and the insecurity.
Anyhow, if this accuracy doesn't yet reassure you, you can choose
one of the following solutions:
1. try a P.I. Day, or
2.start an institutional course at school
Why
Programma Italiano doesn't host students in its campus?
The Programma Italiano's activity is too extended and
we can't own so many buildings spread in Italy. So we make a
virtue of necessity: we select host and tourist operators, we
certify them and, as you can see on this web site, we present
them. We prefer the boarding-houses and the bed & breakfasts,
where people have the same desire to speak Italian. You need
to contact them to ask for the room reservation, so you can
start practicing Italian. Programma Italiano gains no profits
by this, but let its students start living immediately the new
linguistic, social and cultural reality, in the town they choose.
It's better than speaking English all the time with the room
fellow in a campus!
Are
there classes with 20, 30 students?
No, Programma Italiano pursues very seriously the aims stated
in the contract of enrolment. It is very improbable to get good
personalised results for so many people that are, of course,
different in age, culture, language and purpose. Besides, since
our courses are really personalised, they can start and end
in every moment of the year, but it is inconceivable that, in
the world, for instance on November the 14th , 20 students decide
to start an Italian language course, with the same purposes
and level and it's impossible that they can get a high personalization.
How
many students can attend a Programma Italiano course?
Our courses could be individual or for up to five students.
We think that the ideal should be a course for three students.
But,
isn't it boring attending a course with so few students?
First of all we want to point out that people who attend
our courses are determined to investigate a new cultural, human
and linguistic reality, so they aren't looking for simple amusement.
However we know that socializing is very important and didactically
efficacious. For this reason, Programma Italiano organises some
complementary activities open to our students and teachers,
and also to the Italian members of our Programma Italiano Clubs,
who are interested in cultural and linguistic matters. Besides
we offer some working opportunities, training periods, cultural
and sport activities (such as the sport group and the marine
group). In these cases students need to practice their Italian
not only for amusement but also to communicate with the others
in order to live and achieve their goal together.
Do
adult students really need a tutor?
Yes, because living in Italy is very complicated, particularly
when you need to face bureaucratic problems. Our tutors are
at disposal in order to provide their students with a hospitable
reception and to rid them of the typical problems that affect
foreigners in a foreign country, so that the students can soon
concentrate on their studies. All the travelers have to meet
the "stress for change" , the more reason for people who come
to Italy to complete their studies or to start a new job. Therefore,
the tutors have a great teaching importance, as they help their
students to understand and live fully in the Italian environment,
being by their side in every situation of the life: they could
suggest a good product for the skin to a student who finds our
weather too much cold, or they could help a student to find
the words to soothe a friend affected by a problem, or another
to understand a lease, or they could suggest the best way to
take notes during a lecture. Our tutors are teachers who teach
Italian following the students all the time of their life in
Italy, not only during their classes.
Why
do you provide courses in many parts of Italy?
Because Italy is beautiful should be a taken for granted
commonplace. We prefer to answer in a more professional way.
Every Italian region presents linguistic differences as if it
would be a different nation. This important diversity depends
also on the history, the geographic position, the climate, the
culture and the social traditions of every single places, but
none of them is better than another. Besides "spaghetti", opera
and "dolce vita", in Italy there is a wealth of cultural and
historical traditions that often represent the ancient origin
of our students. Don't forget that the Italian history and culture
are also made of the history and the culture of the different
people who came to Italy in the past, from the countries that
now form modern Europe, not to mention the origin of many people
of USA. This part of our cultural tradition is to be known and
studied, in order to understand the modern linguistic and cultural
Italian set-up.
What
kind of academic title does Programma Italiano issue?
None. Our institute issues an attending declaration, only,
but it is the only one able to certify the linguistic valuations
according to the MVO method. Our students ask for learning Italian:
we try to realize it, planning every course according to the
requested limits of time, money and didactics, with patience
and carefully. Nothing else is needed. Certifications and titles
are not the elements needed to be able to speak a language:
we want that our students understand by their own if they achieved
their purpose or not. Also our teachers are selected according
to their teaching suitability and linguistic knowledge. We don't
mind whether they have a particular academic title: we want
that they know how to teach the correct Italian accent or the
rule of the subjunctive. We don't allow our teachers to use
any other method but our personalised teaching method, based
upon a serious research that brought to the MVO method of valuation.

USEFUL
INFORMATION before leaving
These
are the suggestions that Programma Italiano gives to people
who are about to enroll for a course or a cultural sojourn or
to leave. All the following suggestions are very important:
put them in your bag!
Before
leaving.
Check
your documents and your information about the Visa and stay
Italian laws.
If you are a member of a company, university, or institution
and an Italian company, university or institution, invites you,
make sure that the embassies know possible agreements between
the companies, universities or institutions.
If you are about to enter a school or university, check the
enrolment terms and the documents you need: it's better to present
one document extra now, than to ask for it after, from Italy:
you could risk loosing your opportunity because of expiration
of time. Check the possibility to transfer the money from your
country to Italy. Make sure that your credit card is still valid
and that your bank is present in the city where you are going
to stay.
Read carefully every document we send you by e-mail, particularly
our Invitation-Card and try the links we indicate: you
can get a clear outline of the Italian services, climate and
transports. Print the part of the Invitation where there are
the emergency numbers and our address and put them in your bag:
they are very important.
Check your room reservation and, if you chose a tourist operator
suggested by us, you can ask Programma Italiano to make sure
that you have it. On the contrary, if you aren't able to find
a suitable accommodation, particularly when you are about to
stay for several months and you need a rented flat, we suggest
you to look for a temporary lodgment and then, after your arrival,
you could find a suitable accommodation with our help.
If you need particular medicines, put a good provision of them
in your bag, or remember to ask your doctor for the description
of their active ingredients so that you can find them in Italy:
abroad, medicines often change their names and prices, even
if they have the same composition.
We suggest you to take out an insurance policy that covers accidents
and illness in a foreign country. If you want to take advantage
of our welcoming service "pick up" we suggest you to indicate
it in the special section of our Proposal.
We suggest you to give us the phone number of your parents or
relatives that we could contact in your country, for urgent
reasons.
When
you arrive.
Even
if you don't use our welcoming service, when you arrive we suggest
you to get in touch with your tutor, indicating or confirming
your mobile number and your address.
Never trust anybody and make always sure that people, who give
public services, are authorized or show a valid identity card:
taxi drivers, tourist agents, tourist guides, landlords/ladies,
and whoever offers you not required services or products.
Turn to your tutor or, in an emergency case, to our Polices
(Carabinieri, Polizia di Stato, Guardia di Finanza): they are
always at your disposal.
Never leave your bugs unguarded: hold everything tight and closed.
If you come from an extra E.U. country, you need to go to the
Italian Police Foreigners Office by 8 days after your arrival.
If you ask your tutor for assistance, he/she will be happy to
take you there.
Don't give up your tranquillity. Ask for help immediately, the
first day of your course: you will be able to arrange a program
with your tutor, in order to let your study start without any
further interruption.
Helpful
links for travelling and living in Italy.
We
suggest the following links to people who want to start knowing
our country. They are helpful for those who are about to come
and live in Italy, in order to study Italian and our culture.
Italy
and Europe
http://www.europa.eu.int/
http://www.italia.gov.it
Italian
institutions and laws
http://www.quirinale.it/
http://www.parlamento.it
http://www.comune.torino.it
http://www.comune.genova.it/
Climate
http://www.meteoam.it
Transports
http://earth.google.it/
http://www.viamichelin.it
http://www.turin-airport.com
http://www.airport.genova.it/
http://www.trenitalia.it
Society
http://www.ansa.it
http://www.istat.it/
Safety
and emergency
http://www.poliziadistato.it/
http://www.carabinieri.it/
http://www.vigilfuoco.it/
http://www.gdf.it/
Culture
and free time
http://www.garzantilinguistica.it/
http://www.accademiadellacrusca.it/
http://www.beniculturali.it/
http://www.enit.it
http://www.icaffeculturali.com
...and
don't forget your umbrella!!